Developing Instrumentation for Design Thinking Team Performance

Neeraj Sonalkar (), Ade Mabogunje, Halsey Hoster and Bernard Roth
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Neeraj Sonalkar: Stanford University
Ade Mabogunje: Stanford University
Halsey Hoster: Stanford University
Bernard Roth: Hasso Plattner Institute of Design, Stanford University

A chapter in Design Thinking Research, 2016, pp 275-289 from Springer

Abstract: Abstract Multidisciplinary teamwork is a key requirement in the design thinking approach to innovation. Previous research has shown that team coaching is an effective way to improve team performance. However, the tools currently available for effective team coaching are limited to heuristics derived from either experienced design thinking professionals or clinical psychology practitioners. Our research aims to improve this situation by providing design thinking managers, coaches, and instructors a reliable instrument for measuring design team performance. In this chapter, we present the underlying methodology for instrument design. The development of a specific diagnostic instrument, based on a visual notation called the Interaction Dynamics Notation, is explained in terms of both the workflow of data through the instrument and the exploratory studies conducted to design the instrument user interface.

Keywords: Design Thinking Team; Team Interaction; Agreement Metrics; Feedback Need; Individual-level Attitudes (search for similar items in EconPapers)
Date: 2016
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DOI: 10.1007/978-3-319-40382-3_15

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