The Topic Markup Scheme and the Knowledge Handling Notation: Complementary Instruments to Measure Knowledge Creation in Design Conversations

Axel Menning (), Andrea Scheer, Claudia Nicolai and Ulrich Weinberg
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Axel Menning: HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering
Andrea Scheer: HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering
Claudia Nicolai: HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering
Ulrich Weinberg: HPI School of Design Thinking, Hasso Plattner Institute for Software Systems Engineering

A chapter in Design Thinking Research, 2016, pp 291-307 from Springer

Abstract: Abstract The focus of this book chapter is the introduction of two complementary instruments, the Topic Markup Scheme (TMS) and the Knowledge Handling Notation (KHN) to analyze design conversations. Both instruments will be applied to a design conversation sample. TMS offers a diagnostic procedure that is capable of describing the topical structure of a conversation and its move-to-move coherence. KHN describes on the move-to-move level how innovation teams generate and share knowledge. The output of both instruments, in the form of strings of symbols can be used for sequence analysis and pattern detection of team dynamics. Together, the outcomes nurture the understanding of knowledge creation in and through design conversations in innovation teams.

Keywords: Knowledge Creation; Design Team; Homeless People; Content Word; Design Thinking (search for similar items in EconPapers)
Date: 2016
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DOI: 10.1007/978-3-319-40382-3_16

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