Role of Regular Annual Interviews in the Process of Knowledge Management in a Public Institution

Suzana Kosir and Bojana Jecel
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Suzana Kosir: International School for Social and Business Studies, Slovenia
Bojana Jecel: International School for Social and Business Studies, Slovenia

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Abstract: Regular annual interviews are becoming an essential tool in knowledge management processes. They assist in management, achievement of individual and organizational goals, individual career paths and in changing operation of the organization. Annual interviews also strenghten communication links between employees and management and impact organizational development on the basis of change and good planning. We wish to demonstrate the role of annual interviews inknowledge management processes, the importance ofopen communication within the organization and the role of interviews in career development of employees. All of this is important in order for the organization and the individual to stay ahead of the competition in the market. In this study we analyzed the role of regular annual interviews by the means of aquestionnaire and an interview, performed on public institution employees.The research showed that a public institution, which is not performing regular annual interviews, is in favor of their introduction. They see benefitsfor the development of employees and also for the development of the organization in such interviews. Our interviews demonstrate a positive attitude of the public institution management towards the introduction of annual interviews, as they have already put them in the work plans for the future.

Keywords: regular annual interviews; knowledge management; public institution; communication; human capital; quality (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:tkp:mklp14:853-860

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