True Benefits from Winning the Polish Quality Award- Research Findings

Adam Skrzypek
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Adam Skrzypek: Maria Curie-Sklodowska University, Poland

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Abstract: This paper highlights true benefits to laureates of the Polish Quality Award. So far, there have been 20 editions of the award. Presented research was done based on the feedback from 80% of all the laureates of all editions. The laureates were extensively surveyed and interviewed to discover, categorize and measure the diversity of benefits among the laureates. Furthermore, the paper presents the findings on the benefits of knowledge management and the role knowledge management plays in the process of enhancing the quality of management and innovation process in the awardwinning organizations.

Keywords: quality; quality management; total quality management; knowledge management the Polish Quality Award; Polish Quality Award laureates; benefits and effects (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:tkp:mklp15:1829-1832

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