The Study on Relationships of Perceived Organizational Support and Job Satisfaction in Taiwan Hospitality Service Industry

Yen-Ku Kuo, Ying-Yueh Su and Bang-Lee Chang
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Yen-Ku Kuo: National Taiwan Normal University, Taiwan
Ying-Yueh Su: Chinese Culture University, Taiwan
Bang-Lee Chang: Chinese Culture University, Taiwan

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Abstract: In recent years the management science has emphasis on corporate how to support staffs to work in organization, including financial welfare and spirit respect. With more perceived organizational support would get well situation that staffs display effective productivity, beneficial behavior to organization and job satisfaction. The hospitality service industry staffs are at most largest of labor in Taiwan, in order to supply impressive service quality that managers have to motivate their staffs first. Therefore, some absolutely necessary ways like through organizational support was being placed to improve job satisfaction. This paper examines the relationship of perceived organizational support and job satisfaction; there were 176 participants in this project from hospitality industry in Taiwan. By questionnaire were be collected to test both two constructs whether has significant association. Result indicated perceived organizational support has positive significant influence on job satisfaction. Conclusions were provided management implication for hospitality industries managers to develop better human resource policy.

Keywords: perceived organizational support; job satisfaction; hospitality service industry (search for similar items in EconPapers)
Date: 2015
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