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Barriers for Integration Between Hospitals and the Ministry Of Health in Indonesia

Ave Adriana Pinem, Haya Rizqi Fajrina, Puspa Indahati Shandyaduhita, Putu Wuri Handayani and Achmad Nizar Hidayanto
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Ave Adriana Pinem: Universitas Indonesia, Indonesia
Haya Rizqi Fajrina: Universitas Indonesia, Indonesia
Puspa Indahati Shandyaduhita: Universitas Indonesia, Indonesia
Putu Wuri Handayani: Universitas Indonesia, Indonesia
Achmad Nizar Hidayanto: Universitas Indonesia, Indonesia

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Abstract: Integration between healthcare providers and the Ministry of Healthis ultimately crucial in order to provide effective and efficient referral and reporting processes. Nevertheless, integration is not an easy task, thus it is deemed necessary to identify the barriers to provide guidance towards an integrated Indonesia Health System. Hence, this research is aimed to analyze the barriers of process integration among hospitals and between hospitals and the Ministry of Health. First, a literature review was performed to identify a set of barriers in healthcare context. Second, interview with experts was conducted to validate the barriers and third, experts filled the questionnaires in order to produce the barriers rank. The top five barriers resulted from this research are as follows: (1) Lack of skilled human resources, (2) Resistance to change, (3) Business process complexity, (4) Lack of integration knowledge, (5) Weak data security technology.

Keywords: barriers; integration; hospital information system; hospital reporting system; hospital; healthcare; Indonesia (search for similar items in EconPapers)
Date: 2015
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