The Performance of Performance Standards

Edited by James Heckman, Carolyn Heinrich, Pascal Courty, Gerald Marschke and Jeffrey Smith

in Books from Upjohn Press from W.E. Upjohn Institute for Employment Research

Abstract: Using a variety of data sources, the contributors explore how performance standards and incentives affect the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.

Keywords: WORKFORCE DEVELOPMENT; Employment Service and public training; performance standards; performance management (search for similar items in EconPapers)
JEL-codes: H83 J45 M12 M50 (search for similar items in EconPapers)
Date: 2011
ISBN: cloth 9780880992947 paper 9780880992923
Note: PDF is the book's first chapter.
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (20)

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