The Performance of Performance Standards
Edited by James Heckman,
Pascal Courty (),
Gerald Marschke () and
Jeffrey Smith ()
in Books from Upjohn Press from W.E. Upjohn Institute for Employment Research
Using a variety of data sources, the contributors explore how performance standards and incentives affect the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.
Keywords: WORKFORCE DEVELOPMENT; Employment Service and public training; performance standards; performance management (search for similar items in EconPapers)
JEL-codes: H83 J45 M12 M50 (search for similar items in EconPapers)
ISBN: cloth 9780880992947 paper 9780880992923
Note: PDF is the book's first chapter.
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