Handbook of Financial Services Performance:Analytical and Empirical Perspectives

Edited by Bhagirath Prakash Baria, Ram Pratap Sinha, Firdous Ahmad Malik and K Shanmugan

in World Scientific Books from World Scientific Publishing Co. Pte. Ltd.

Abstract: This book examines how emerging technologies are reshaping performance measurement in financial services. It delivers an integrated and authoritative treatment of the subject, encompassing conceptual foundations, methodological innovations, empirical evidence, and bibliometric analyses. Special attention is given to the transformative role of AI, Machine Learning, and Big Data in improving predictive accuracy, operational benchmarking, and strategic decision-making. Unlike conventional performance analysis, this book focuses on the unique structural and operational complexities of financial service firms where inputs and outputs often overlap, are intangible, and resist traditional quantification. The contributors bring deep expertise and diverse regional perspectives, positioning this volume as a benchmark in global financial services research. With its extensive literature reviews and curated citations, the book is an indispensable reference for academics, policymakers, and industry analysts seeking to navigate the evolving landscape of performance measurement in the digital era.

Keywords: Financial Services; Performance Measurement Financial Services; Performance Evaluation Financial Services; Banking Efficiency; Insurance Performance; Fintech Impact; AI In Financial Services; Machine Learning In Financial Services; Big Data Analytics Finance; Digital Finance; Financial Inclusion India; Digital Public Infrastructure India; Data Envelopment Analysis Finance; DEA In Financial Services; Super-Efficiency DEA; Nonconvex Frontier Analysis; Inverse DEA Models; Banking Production Models; Input-Output Analysis Finance; Econometric Modeling Financial Services; Technical Efficiency Banking; ARIMA Cryptocurrency Forecasting; LSTM Cryptocurrency Prediction; Blockchain Price Prediction; Cryptocurrency Market Analysis; Cryptocurrency Sensitivity Asia; Fintech In Emerging Markets; Policy Perspective Financial Inclusion; Political Stability Bank Risk India; Government Effectiveness Bank Risk; Asset Allocation ETFs; Intraday Volatility ETFs; Litigation Risk Banking; Corporate Governance Banks; Banking Theory Genres; Scholarly Performance Frameworks; Bibliographic Trends Financial Services; Empirical Finance Research; Case Studies Banking; Econometric Techniques Finance; Technology Adoption Financial Services; Performance Analytics Finance; Frontiers Financial Services Research; Handbook Financial Services Performance (search for similar items in EconPapers)
JEL-codes: C67 G21 G22 G23 G28 (search for similar items in EconPapers)
Date: 2026
ISBN: 9789819823154
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Chapters in this book:

Ch 1 Decoding Output Measurement for Banking and Insurance Services: A Scholarly Peek into the Literature , pp 3-23

Bhagirath Prakash Baria and Firdous Ahmad Malik

Ch 2 Mapping Performance Analysis of Financial Services: Systematic Insights and Perspectives , pp 25-43

Violeta Cvetkoska and Bojan Kitanovikj

Ch 3 The Bank as a Production Unit: Illuminating Two Genres of Banking Theory , pp 45-59

K. V. Bhanu Murthy

Ch 4 Review of Performance Evaluation in Insurance and Reinsurance Industries , pp 63-81

Narinder Kumar and Tuhin S. Banerjee

Ch 5 Impact of Technology on Performance Analysis in the Financial Services Domain: A Survey of the Literature , pp 83-100

Güneş Topçu, Can Bekaroğlu and İsmail Elagöz

Ch 6 The Role of India’s Digital Public Infrastructure in Advancing Financial Inclusion: A Policy Perspective , pp 101-123

Neeraj Kumar and Neha Mangla

Ch 7 The Impact of Financial Technologies (Fintech) on Financial Services Performance in Emerging Markets , pp 125-145

Nelson Lawrence, Garikayi Emmanuel Gondo and Ravinder Rena

Ch 8 Addressing the Legalization of Criminal Proceeds within the Banking Sector of the Republic of Belarus: Insights and Development Strategies , pp 149-180

Volha Rudkouskaya

Ch 9 Data Envelopment Analysis in the Financial Services Industry , pp 181-202

Alireza Amirteimoori and Maryam Nematizadeh

Ch 10 Efficiency of Indian Private Commercial Banks: Evaluation and Explanation , pp 203-219

Ram Pratap Sinha and K. Shanmugan

Ch 11 Efficiency of ASEAN Banks: A Novel Analysis Using the Non-Convex Frontier Approach , pp 221-257

Thanh Ngo, Tu Le and Thi-Linh Pham

Ch 12 The Future of Banking Performance Evaluation: An Empirical Study of AI-Enhanced KPI Prediction Models and Their Implementation Framework , pp 259-282

Frédéric Mirindi and Derrick Mirindi

Ch 13 Are Iran Stock Market Banks Always More Efficient than Iran Fara Bourse Banks? A Super-Efficiency DEA Approach , pp 283-303

Bahareh Vaisi

Ch 14 Predictive Ability of ARIMA and LSTM Models for Blockchain-Based Cryptocurrency Price Changes , pp 305-322

Magesh Kumar, Ravinder Rena, V. Sindhu and Srinivasan Pazhamalai

Ch 15 Advanced DEA-R Models for Performance Evaluation in the Banking Sector: Handling Ratio and Negative Data with Inverse DEA Approaches , pp 323-360

Mojtaba Ghiyasi and Mehdi Soltanifar

Ch 16 Financial Services Performance Through Machine Learning Approaches , pp 361-378

Pedro Pablo Chambi Condori and Telma Raquel Saravia Ticona

Ch 17 Threshold Effects of Finance–Growth Nexus: A Case Study of Nigeria , pp 379-397

Apanisile Olumuyiwa Tolulope and Kehinde Elizabeth Adesina

Ch 18 Sensitivity in the Cryptocurrency Market: Evidence from the Asian Countries , pp 399-422

Ruchita Verma, Shiney Sam and Dhanraj Sharma

Ch 19 Assessing the Impact of Parliamentary Elections, Political Stability, and Government Effectiveness on Bank Risk in India: An Empirical Study , pp 423-455

Tarika Singh Sikarwar, Surjeet Singh and Sandeep Singh

Ch 20 Return, Tracking Error, and Intraday Volatility under Asset Allocation: Evidence from ETFs in Iran , pp 457-472

Meysam Kaviani and Seyyed Ahmad Edalatpanah

Ch 21 Litigation Risk and Financial Performance of Banks: Do Internal Corporate Governance Mechanisms Matter? , pp 473-492

Mohsen Imeni and Seyyed Ahmad Edalatpanah

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