Service Science:Design for Scaling and Transformation

Cheng Hsu
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Cheng Hsu: Rensselaer Polytechnic Institute, USA

in World Scientific Books from World Scientific Publishing Co. Pte. Ltd.

Abstract: Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does “a connected world” mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere?

Keywords: Service Science; Knowledge Economy; E-Commerce; E-Business; Information System; Business Strategy; Enterprise Engineering; Databases; Intelligent Transportation (search for similar items in EconPapers)
Date: 2009
ISBN: 9789812836762
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Chapters in this book:

Ch 1 Service, Knowledge Economy, and the Transformation of the Digitally Connected World , pp 1-33

Cheng Hsu

Ch 2 Defining the Interdisciplinary Nature of Service Science: Some Research Problems , pp 35-73

Cheng Hsu

Ch 3 Exploring New Frontiers: The Digital Connections Scaling Model , pp 75-101

Cheng Hsu

Ch 4 The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design , pp 103-131

Cheng Hsu

Ch 5 Quintessential Digitally Connected Service: New Business Designs on the Web , pp 133-179

Cheng Hsu

Ch 6 A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions , pp 181-212

Cheng Hsu

Ch 7 Instrumentation of the Environment: A Design for Connecting Cyberspace with Physical Infrastructure for Intelligent Network Flows , pp 213-241

Cheng Hsu

Ch 8 Collaboration of Independent Massively Distributed Information Resources: A Market Paradigm , pp 243-272

Cheng Hsu

Ch 9 Service-Led Revolution: Empowerment of the Person and Collaboration of the Society , pp 273-286

Cheng Hsu

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