The Lean Six Sigma Journey at University College Cork, Ireland: Key Results, Challenges, and Lessons Learned

Seamus O’Reilly, Joe Healy, Roan O’Dubhghaill and Tom Murphy

Chapter 10 in Lean Six Sigma for Higher Education:Research and Practice, 2020, pp 153-170 from World Scientific Publishing Co. Pte. Ltd.

Abstract: This chapter looks to the developing literature on the role of Lean Six Sigma (LSS) in Higher Education Institutions (HEIs) and reviews how an Irish university adopted LSS to support a Continuous Improvement (CI) Initiative. As such it reports on the key learning points arising from the initial steps taken by this university on its CI journey.

Keywords: Six Sigma; Higher Education; Systematic Literature Review; Lean; Kaizen; Academic Leadership; Quality; Big Data; Lean Six Sigma; Operational Excellence; Continuous Improvement; Case Study (search for similar items in EconPapers)
JEL-codes: I20 I23 M10 (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9781786348500_0010 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9781786348500_0010 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9781786348500_0010

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().