Karolinska University Hospital: Implementing an Innovation Management System at a University Hospital Providing Highly Specialised Care

Ingrid Kihlander and Åse Lundh Gravenius

Chapter 11 in Changing the Dynamics and Impact of Innovation Management:A Systems Approach and the ISO Standard, 2022, pp 157-175 from World Scientific Publishing Co. Pte. Ltd.

Abstract: In 2019, Karolinska University Hospital, Sweden’s largest hospital delivering highly specialised care, decided to implement an innovation management system (IMS) in order to enhance the organisation’s innovation capabilities through systematic innovation. This chapter focuses on the efforts and effects related to this implementation, from the perspective of the support function Centre for Innovation, which had a key role in the design and implementation of the innovation management system at Karolinska. The guidance standard ISO 56002 Innovation Management System has been used as a reference model in the design of the Karolinska IMS, utilising all elements included in it. This systems approach has provided a useful terminology and a logic for connecting the elements. Further, this case reveals the importance of having a strategy as a basis for action; the need to address an innovative culture in this otherwise risk-averse context; the potential in building internal innovation networks; the key in combined educational and coaching activities; the strength using communication; as well as challenges in designing relevant measurement and evaluation systems for innovation. Finally, building innovation capabilities bottom-up has proved to be essential in a large and multi-faceted organisation such as Karolinska.

Keywords: Innovation Management System; Innovation Management; Innovation; Standards; System (search for similar items in EconPapers)
JEL-codes: O3 O31 O32 O36 (search for similar items in EconPapers)
Date: 2022
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