The Operational Excellence Toolkit for the Public Sector

Martin Brenig-Jones

Chapter 5 in Operational Excellence for the Public Sector:A Practical Guide for Senior Executives, 2026, pp 107-130 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:IntroductionAn Introduction to the Breadth of OPEX Tools AvailableData Visualisation Tools IncludeCore Lean Tools IncludeGeneral Tools Used Across PhasesCategories of OPEX ToolsChange Management FrameworksChange Readiness and Assessment ToolsCommunication and Engagement ToolsLeadership and Coaching ToolsResistance Management ToolsTraining and Enablement ToolsSustainability and Reinforcement ToolsWhy These Tools Are PopularTop 10 OPEX Tools for the Public SectorConclusionReferences

Keywords: OPEX; Operational Excellence; Lean; Six Sigma; Public Sector; Management; Business (search for similar items in EconPapers)
JEL-codes: H83 L15 L38 M11 M14 (search for similar items in EconPapers)
Date: 2026
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