Continuous Improvement Case Study in a County Council in the UK

Martin Brenig-Jones

Chapter 11 in Operational Excellence for the Public Sector:A Practical Guide for Senior Executives, 2026, pp 263-275 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:Introduction and BackgroundDeployment ApproachTraining AchievementsGovernance and LeadershipProjects CompletedOngoing Projects (As at Nov 2024)Measuring BenefitsChallengesKey Lessons Learnt IncludeSustaining MomentumRecognition and Future VisionConclusion

Keywords: OPEX; Operational Excellence; Lean; Six Sigma; Public Sector; Management; Business (search for similar items in EconPapers)
JEL-codes: H83 L15 L38 M11 M14 (search for similar items in EconPapers)
Date: 2026
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