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Multiple Case Study Analysis of Lean Six Sigma Methodology in Reducing Medication Errors in Thai Public Hospitals

Yaifa Trakulsunti, Jiju Antony, Elizabeth A. Cudney and Sandra Furterer

Chapter 12 in Operational Excellence for the Public Sector:A Practical Guide for Senior Executives, 2026, pp 277-290 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:BackgroundWhy Lean Six Sigma?DMAIC Methodology and the Application of Tools UtilisedBenefitsChallengesKey Lessons LearntComparison of FindingsManagerial ImplicationsSummaryReferences

Keywords: OPEX; Operational Excellence; Lean; Six Sigma; Public Sector; Management; Business (search for similar items in EconPapers)
JEL-codes: H83 L15 L38 M11 M14 (search for similar items in EconPapers)
Date: 2026
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