Challenges and Barriers to the Adoption of Blockchain Technology in Supply Chain Finance Within Commercial Banks: An Empirical Study in the Vietnamese Context

Wissem Ajili Ben Youssef, Najla Bouebdallah and Thi Lai Nguyen

Chapter 3 in Innovating Finance for a Sustainable Future:Integrating FinTech, Blockchain and Generative AI, 2026, pp 65-96 from World Scientific Publishing Co. Pte. Ltd.

Abstract: This study explores the factors influencing the adoption of blockchain technology in supply chain finance (SCF), with a specific focus on the Vietnamese commercial banking sector. Employing a quantitative research approach, the study integrates the Technology–Organization–Environment (TOE) framework with the Unified Theory of Acceptance and Use of Technology (UTAUT) to examine both the drivers and barriers to adoption. Data were collected through a survey of 200 professionals from commercial banks, technology firms, and supply chain companies engaged in SCF and blockchain initiatives. The findings reveal that perceived benefits have a significant and positive impact on blockchain adoption, underscoring the importance of clearly communicating the value of emerging technologies. Key barriers identified include low organizational readiness, an underdeveloped regulatory environment, and technical complexity. Sub-group analysis further highlights divergent perspectives based on professional background: banking professionals cite regulatory challenges as the primary barrier, IT professionals emphasize perceived benefits as the main driver, and supply chain experts point to organizational readiness as the most critical factor. These insights provide practical implications for policymakers, technology providers, and financial institutions seeking to promote blockchain adoption in SCF, particularly in emerging markets such as Vietnam.

Keywords: Generative Artificial Intelligence; Technology–Organization–Environment (TOE); ESG Factors; Sustainability; Blockchain; Supply Chain Finance; Trade Finance; FinTech; Customer Loyalty; Mobile Banking; Perceived Risk; Trust; Personalization; Digital Banking Adoption; Customer Behavior; Digital Innovation; Retail Banking; CSR; Foreign Ownership; Digital Transformation; Bank Performance; Big Four; Auditing; Intention to Use; Risk Assessment; Risk Mitigation; CAMELS-Based Framework; Banking; Qualitative Approach; Quantitative Approach; Case Study; Vietnam Banking Sector (search for similar items in EconPapers)
JEL-codes: G21 G23 G28 O33 Q56 (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9781800618572_0003 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9781800618572_0003 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9781800618572_0003

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().