Learning and Continuous Improvement

John Bessant
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John Bessant: Chair in Innovation Management and Tanaka Business School, Imperial College London, South Kensington Campus, London, SW7 2AZ, UK

Chapter 14 in From Knowledge Management to Strategic Competence:Measuring Technological, Market and Organisational Innovation, 2006, pp 375-399 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:Introduction: The Importance of LearningOrganisational Routines to Enabling LearningContinuous ImprovementCI and Learning/Competence BuildingCharacteristics of Learning OrganisationsTraining and development emphasisEstablish a formal processMeasurementDocumentExperimentChallengeReflect —learn from the pastUse multiple perspectivesDisplayDeveloping CI CapabilityA Reference Model for CI CapabilityCompetence Development Through CILearning to LearnA Methodology for Developing CIConclusions

Keywords: Competencies; Intangible Resources; Competitive Advantage; Valued Attributes; Knowledge Management; Purchasing; Procurement; Supply; Supplier Relationship; Supply Chain Management; Performance Measurement and Relationship Assessment (search for similar items in EconPapers)
Date: 2006
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