Service Innovation, User Involvement, and Intellectual Property Management

Christiane Hipp and Cornelius Herstatt
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Christiane Hipp: Brandenburg University of Technology Cottbus, Germany and Hamburg University of Technology, Germany
Cornelius Herstatt: Brandenburg University of Technology Cottbus, Germany and Hamburg University of Technology, Germany

Chapter 14 in Involving Customers in New Service Development, 2006, pp 269-280 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionPrinciples of Intellectual Property RightsInstruments of Intellectual Property Management in ServicesIntellectual Property Management and Co-Development of ServicesService Innovation, User Involvement, and Intellectual Property Management: Some Empirical EvidenceConclusionsReferences

Keywords: Customer Involvement; User Involvement; Service Development; Product Development; Innovation; Understanding Customers (search for similar items in EconPapers)
Date: 2006
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