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SERVICES INNOVATION: COMING OF AGE IN THE KNOWLEDGE-BASED ECONOMY

Ian Miles ()

Chapter 3 in Innovation Management in the Knowledge Economy, 2003, pp 59-81 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionServices: Firms and FunctionsServices: Forms and FeaturesServices and InnovationInnovation in Service Firms and SectorsForms and Features of Services RevisitedManagement of Services InnovationInnovation in Service FunctionsConclusionReferences

Keywords: Innovation Management; Knowledge Economy; Knowledge Management; Competence-Based View; Research and Development (search for similar items in EconPapers)
JEL-codes: A1 D8 D83 D23 L16 (search for similar items in EconPapers)
Date: 2003
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