MANAGING KNOWLEDGE IN THE DESIGN OF SMART PRODUCTS: PERSONA — THE ELECTRONIC CONTRACEPTIVE

J. Fleck

Chapter 11 in Innovation Management in the Knowledge Economy, 2003, pp 235-260 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionThe Advent of “Smart Products”But What are “Smart” Products?They Involve More Than Pure Information ProcessingThey Involve Interaction with Users or the EnvironmentThere is Huge Potential for Growth and for the Emergence of New Product SectorsPersona: The Electronic ContraceptiveThe Development of PersonaManaging the Sources of Knowledge and the Design ProcessUnderstanding User Behaviour and Designing for UseThe Role of Wider Interest GroupsKey Characteristics of Designing Smart ProductsAccessing and Integrating Relevant TechnologyUnderstanding UseA New Uncharted Design SpaceA Knowledge Framework for Smart DesignManaging Expertise and KnowledgeDesigning for UseManaging the Wider Interest Groups InvolvedConclusions: The Management of Knowledge and Smart DesignReferences

Keywords: Innovation Management; Knowledge Economy; Knowledge Management; Competence-Based View; Research and Development (search for similar items in EconPapers)
Date: 2003
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