EMOTIONAL INTELLIGENCE

Catherine Prentice

Chapter 4 in Emotional Intelligence and Marketing, 2019, pp 47-84 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:IntroductionPrevalence of Emotional IntelligenceOrigins of Emotional IntelligenceEmotional Intelligence DefinitionsMeasurements of Emotional IntelligenceValidity of Emotional IntelligenceThe Incremental Validity of Emotional IntelligenceSummaryReferences

Keywords: Emotional Intelligence; Services Marketing; Relationship Marketing; Consumer Behaviours (search for similar items in EconPapers)
JEL-codes: M31 (search for similar items in EconPapers)
Date: 2019
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