Information Technology Issues in Canada

Alexander Serenko, Nick Bontis, Prashant Palvia and Aykut Hamit Turan

Chapter 5 in The World IT Project:Global Issues in Information Technology, 2020, pp 57-68 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The information technology (IT) industry is an irrevocable part of the Canadian economy. It has adapted well to the needs of the global market. Security and privacy are considered top-organizational issues. This is not surprising since ensuring security is vital for the widespread adoption of IT products and services. The Canadian public has always been concerned with their privacy, which was reflected in the present study. Networks and telecommunications are considered top-technology issues, followed by virtualization and enterprise application integration. Overall, a majority of Canadian IT professionals are satisfied with their jobs and report an acceptable level of work pressure, work–life balance, workload, and burnout. Nevertheless, some are likely to leave their current organizations. Despite a high demand on IT jobs, some IT workers may also leave the IT profession.

Keywords: Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey (search for similar items in EconPapers)
JEL-codes: D8 O33 (search for similar items in EconPapers)
Date: 2020
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