Information Technology Issues in Republic of Macedonia

Nikola Levkov, Mijalche Santa, Tim Jacks and Aykut Hamit Turan

Chapter 20 in The World IT Project:Global Issues in Information Technology, 2020, pp 249-265 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The information technology (IT) industry is recognized as a key sector in the Republic of Macedonia. It demonstrates continuous growth in terms of number of IT companies and employees. We present the key results from our World IT Project of Macedonian IT workers regarding organizational, technological and individual IT issues in this chapter. The most important organizational issues are knowledge management, lack of IT staff, and very high IT employee turnover rate in the Macedonian sample. Business intelligence/analytics and software as a service are also identified among the most important technology and infrastructure issues. Finally, regarding the individual IT employee issues, it should be noted that most of the IT professionals in Macedonia in general are quite satisfied with and they like their current job. Thus, employment in IT industry in Macedonia continues to be very attractive for young people.

Keywords: Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey (search for similar items in EconPapers)
JEL-codes: D8 O33 (search for similar items in EconPapers)
Date: 2020
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