Information Technology Issues in New Zealand

Jocelyn Cranefield, Mary Ellen Gordon, Zlatko Kovačić (), Gillian Oliver, Alexander Serenko and Aykut Hamit Turan

Chapter 23 in The World IT Project:Global Issues in Information Technology, 2020, pp 291-305 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Our results suggest that New Zealand’s information technology (IT) workforce is aging and evolving to become more gender-balanced (28% of survey responses were from women) and more diverse (45% of survey respondents were born in another country). It is generally a happy workforce: on average, survey respondents reported that they were satisfied with their jobs and that they felt a sense of accomplishment, without expressing excessive concern about work pressure, workload, work–life balance, or losing their jobs. Respondents of this survey were concentrated in financial services, the public sector, and educational organizations. Those in financial services tended to be particularly focused on outward-looking organizational issues and mobile app development, and those working for public sector organizations tended to be more particularly focused on inward-looking organizational issues and enterprise-level technologies. The only issues where those working for educational institutions attributed greater importance than other respondents were bring your own computing device (BYOD) and globalization.

Keywords: Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey (search for similar items in EconPapers)
JEL-codes: D8 O33 (search for similar items in EconPapers)
Date: 2020
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