Information Technology Issues in Portugal

Rui Dinis Sousa, João Álvaro Carvalho, Luis Alfredo Martins do Amaral and Prashant Palvia

Chapter 28 in The World IT Project:Global Issues in Information Technology, 2020, pp 355-367 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Information technology (IT) professionals were surveyed in organizations across several industry sectors in Portugal to capture their concerns regarding organizational, technological and individual issues. Reliability and efficiency in IT, alignment between IT and the business, attracting and retaining IT professionals, and IT project planning were found to be the four most important organizational IT-related issues. Among technologies, the most important were business intelligence/analytics, enterprise application integration, ERP systems and business process management systems. Regarding individual issues, IT professionals seem quite satisfied with their jobs and their contribution to business goals, seem to have reasonable workloads, and have little or no intent of getting a job outside the IT sector.

Keywords: Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey (search for similar items in EconPapers)
JEL-codes: D8 O33 (search for similar items in EconPapers)
Date: 2020
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