Information Technology Issues in Turkey

Aykut Hamit Turan, Naciye Güliz Uğur and Prashant Palvia

Chapter 35 in The World IT Project:Global Issues in Information Technology, 2020, pp 449-462 from World Scientific Publishing Co. Pte. Ltd.

Abstract: In this chapter, we report organizational, technological and individual information technology (IT) issues of Turkish IT workers. The participants of our survey are mostly young IT professionals, working full time in non-managerial positions. IT reliability and efficiency, security and privacy, and outsourcing were among the most pressing organizational issues. Among technology issues, business intelligence and analytics, enterprise application integration, and networks and telecommunications were the top concerns. Cost reduction and globalization were among the least important organizational IT-related issues, while cloud computing and collaborative and workflow tools were the least important technology issues. Turkish IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited moderate levels of turnover intention and felt pretty secure in their jobs.

Keywords: Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey (search for similar items in EconPapers)
JEL-codes: D8 O33 (search for similar items in EconPapers)
Date: 2020
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