Hospital Culture without Core Values

Di Jian

Chapter 1 in Studies on Hospital Management Transformation, 2020, pp 3-12 from World Scientific Publishing Co. Pte. Ltd.

Abstract: In order to differentiate the “patient-oriented” hospital culture mentioned in this book from the traditional hospital cultures, all other hospital cultures that do not advocate the “patient-oriented” value are collectively referred to as traditional hospital culture…

Keywords: Patients First; Hospital Culture; Quantified Service Indicators; Core Competitiveness of Service Industry; Soft Power; Medical Experience; Satisfaction Degree; Service Capability Improvement (search for similar items in EconPapers)
JEL-codes: D20 D23 (search for similar items in EconPapers)
Date: 2020
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