Implementing Hospital Culture Construction

Di Jian

Chapter 13 in Studies on Hospital Management Transformation, 2020, pp 187-198 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Any great organization will definitely show a strong driving force in scheme implementation, no matter how difficult it is. The implementation of the hospital culture construction scheme first depends on the leader’s awareness of the impact of hospital culture construction on the hospital development. If hospital leaders realize that hospital culture construction is strategically a top-level design, they will unswervingly implement various measures and constantly pursue medical and health services at higher levels in the process of implementation. Otherwise, the plan will be constrained, the effects are severely weakened, the assessment is ineffective and the implementation is dispensable in the process of hospital culture construction. Eventually, the hospital culture construction begins with a vigorous start and putters out at the end. Of course, what we need is continuous improvement of the hospital culture construction, not a flash in the pan.

Keywords: Patients First; Hospital Culture; Quantified Service Indicators; Core Competitiveness of Service Industry; Soft Power; Medical Experience; Satisfaction Degree; Service Capability Improvement (search for similar items in EconPapers)
JEL-codes: D20 D23 (search for similar items in EconPapers)
Date: 2020
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