Crisis Communities: New Forms of Action During the COVID-19 Health Crisis

Zoé Masson and Guy Parmentier

Chapter 13 in Communities of Innovation:How Organizations Harness Collective Creativity and Build Resilience, 2021, pp 285-295 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Crisis is an exceptional situation that creates a break in continuity with usual activities (Cros et al., 2019) in which the social system cannot solve with the usual solutions the problems that are necessary for its sustainability (Habermas, 1975). It challenges people’s view of reality (Weick, 1988), creates uncertainty about the future and is thus a major stressor. The COVID-19 crisis has a characteristic of its own, the rupture was both spatial and temporal. Overnight, millions of people found themselves confined to restricted spaces. For many of them, the time available for personal activities increased dramatically, creating a paradoxical situation of spatial compression and temporal expansion. During this crisis, Internet consumption has increased sharply (Bourdeau-Lepage, 2020), to communicate by videoconference, to search for information or to connect to groups of friends on social networks. Being alone together, during confinement, individuals mobilized online communities to support and entertain themselves, and to contain a virus on a global scale. Crises push individuals to improvize to find solutions by developing multiple interactions (Adrot and Garreau, 2010). In this situation, individuals mobilize their creativity (Drazin et al., 1999) and virtual communities are a favourable place for sharing the creativity of Internet users (Parmentier, 2015)…

Keywords: Innovation Management; Creativity Management; Communities of Innovation; Resilience and Creativity; Business Creativity; Business Innovation; Managerial Innovation; Collaborative Innovation; Open Innovation; Crisis Management; Communities of Practice; Communities of Knowledge; Collective Modes of Learning; Collective Innovation; Middleground (search for similar items in EconPapers)
JEL-codes: O31 O32 O33 O36 (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9789811234286_0013 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9789811234286_0013 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9789811234286_0013

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().