Is there a Need for “Open Service Innovation” Term: A Scientometrics Analysis of Open Service Innovation Research Domain

Teemu Santonen

Chapter 3 in Managing Open Service Innovation, 2021, pp 43-72 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Science by definition builds on previous knowledge and therefore the main goal of this study is to systematically evaluate the history and current status of the open service innovation (OSI) research by utilizing popularity-based and impact based scientometrics methods. The results grounded on ISI Web of Science (WoS), Scopus and Google Scholar data sources reveals that OSI research domain is still infancy and so far there are only handful authors and publications which have embraced the OSI term. However, the number of publications and authors focusing on open innovation (OI) in conjointly with services or service innovation (SI) is much greater. Albeit, there is a latent potential for OSI studies, but a need for a new OSI term remains questionable especially when interest towards OI and SI have recently leveled. A clear differences between WoS, Scopus and Google Scholar as a data source was identified. Therefore, the further studies focusing on innovation management execute triangulation in data source selection.

Keywords: Public Service Organisations; Open Innovation; Service Innovation; Open Service Innovation; Innovation Management; Innovation Processes; Innovation Resources; Inbound Open Innovation; Outbound Open Innovation; Digitalisation; Information Management (search for similar items in EconPapers)
JEL-codes: O31 O32 O33 O36 (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9789811234491_0003 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9789811234491_0003 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9789811234491_0003

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().