ASSET: IA USE CASES LIBRARY

Pascal Bornet, Ian Barkin and Jochen Wirtz

Chapter 7 in Intelligent Automation: Welcome to the World of Hyperautomation:Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human, 2021, pp 311-396 from World Scientific Publishing Co. Pte. Ltd.

Abstract: As described in Part Three of the book, a critical success factor in kicking off an IA transformation is to identify, assess, and prioritize the business use cases. As we have supported enterprises in their IA adoption journey over the years, the question we are most frequently asked is, “Where can I apply these technologies in my business?”…

Keywords: Intelligent Automation; IA; Hyperautomation; Artificial Intelligence; AI; Robotic Process Automation; RPA; Sentiment Analysis; Data Management Platforms; Speech Analytics; Smart Workflows (search for similar items in EconPapers)
JEL-codes: D23 M10 M15 O31 (search for similar items in EconPapers)
Date: 2021
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