Internet of Management Artifacts: Internet of Things Architecture for Business Model Renewal
Clarissa Rocha,
Clariana Fernandes Narcizo and
Enrico Gianotti
Chapter 12 in Emerging Issues and Trends in Innovation and Technology Management, 2021, pp 297-316 from World Scientific Publishing Co. Pte. Ltd.
Abstract:
In the information and knowledge era, organizations must find ways to survive and remain up-to-date and competitive to face a dynamic environment. The still dominant paradigm regarding the Internet of Things (IoT) focuses more on tangible things and physical devices and less on management and business environment. There is a lack of studies that clarify how the IoT can help business management to create perceived value for the company. The aim of this study is to propose a framework called the Internet of Management Artifact (IoMA) to understand how the IoT ecosystem can support managerial decision-making. Considering that this field of research lacks the empirical evidence that more transparently narrows the relationship between IoT and organizational management, we opted for a framework based on Design Search Research. The main contribution of this study is the proposition of the IoMA framework, which seeks a paradigm shift, changing from a paradigm centered on “things” and physical devices in the information technology architecture that remains dominant in the literature to a paradigm focused on business management. The study highlights how decision-makers can exploit IoT architecture, which provides them with rich, accurate and relevant information to promote business reconfiguration and thus capitalize on these renewals.
Keywords: Radical Innovations; Innnovation Development Methods; Lead User Workshop; Disruptive Innovaton; Uber; IoT Ecosystem; New Product Development; Cross-industry Innovation; Boundary Spanning; Agile-Stage-Gate Hybrid Model (search for similar items in EconPapers)
JEL-codes: O31 O32 O33 O36 (search for similar items in EconPapers)
Date: 2021
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