Innovating with Strangers; Managing Knowledge Barriers Across Distances in Cross-Industry Innovation

Hilda Bø Lyng and Eric Christian Brun

Chapter 16 in Emerging Issues and Trends in Innovation and Technology Management, 2021, pp 413-448 from World Scientific Publishing Co. Pte. Ltd.

Abstract: We explore the types of knowledge barriers that are encountered at organizational level in cross-industry innovation, what in°uences them and how they can be overcome. Eleven crossindustry projects were qualitatively analyzed at the individual level of activity. Innovation collaboration occurred at three levels; intra-organizational, inter-organizational, and interinstitutional. Each level exhibited added relational distances as well as semantic and pragmatic barriers, of which the latter type was the most challenging. Effort necessary to overcome knowledge barriers accumulated at each level. Knowledge barriers were increased by legitimacy differences and communicational deficiencies, and lowered by reduction of interdependencies, use of knowledge brokers, and previous cross-industry experience.

Keywords: Radical Innovations; Innnovation Development Methods; Lead User Workshop; Disruptive Innovaton; Uber; IoT Ecosystem; New Product Development; Cross-industry Innovation; Boundary Spanning; Agile-Stage-Gate Hybrid Model (search for similar items in EconPapers)
JEL-codes: O31 O32 O33 O36 (search for similar items in EconPapers)
Date: 2021
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