Becoming a New Manager

Sophia Chin

Chapter 12 in Dancing on the Edge of Greatness:Making Leadership Personal, 2023, pp 191-197 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Richard started his career as a one-man IT (Information Technology) department for the New Zealand office of a multinational organization, responsible for making sure everyone’s laptops and emails work 24/7. He would write long emails to the Asia Pacific regional boss based in Singapore, articulating potential problems and proposing new service improvements. Some of them must have been half-decent because they were actually implemented, like the helpdesk ticketing system. One of Richard’s email tirades must have titillated his boss’s curiosity. Richard’s boss offers him a job in his regional team and relocate to Singapore to roll out his idea on a much larger scale across Asia Pacific. This is a huge jump in responsibility. Richard is going from an independent contributor role to a manager role leading 30 people with three direct reports.

Keywords: Leadership; Entrepreneurship; Leadership Development; Personal Development; Creativity; Motivation; Management; Human Resources (search for similar items in EconPapers)
JEL-codes: L2 M12 O15 (search for similar items in EconPapers)
Date: 2023
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