Digital Transformation of Supply Chains in Indian Organizations

Prakash Agrawal, Rakesh Narain and Mayank Agarwal

Chapter 3 in Fresh Perspectives on India's Organizational Dimension, 2024, pp 53-78 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Recent technological trends have changed how people live, consume, and interact. New emerging technologies have disrupted the way of doing business. The “digital transformation of supply chain (SC)” refers to complex organizational changes using emerging digital technologies to create new forms of revenue and business value through a customer-centric platform that captures and maximizes the utilization of real-time information emerging from various sources, enabling performance optimization and risk minimization. Companies are under common pressure to reform as new technological trends continue to emerge, but their pace of transformation is slow, especially in Indian organizations. Owing to the slow adoption rate of digital SC in India, this chapter attempts to identify the transformation factors pertinent to expanding their implementation in India. In view of this, a questionnaire-based survey has been conducted to assess the current status of the digital transformation of SC in Indian organizations and other issues related to it. Several hypotheses have also been developed and tested, which present valuable insights to organizations in digitalizing their SCs.

Keywords: Organizational Design; Performance; Organizational Learning; Digitisation; Organizational Structure; Organizational Change; Indian Organizations (search for similar items in EconPapers)
JEL-codes: L2 L22 (search for similar items in EconPapers)
Date: 2024
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