COLLABORATIVE PROCESS IN KNOWLEDGE MANAGEMENT PRACTICES BETWEEN NON-PROFIT ORGANIZATIONS

Miguel A. Morales-Arroyo, Yun-Ke Chang and Samantha K. Hastings
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Miguel A. Morales-Arroyo: Blk 100 # 02-01, Nanyang Crescent, Singapore 637718, Singapore
Yun-Ke Chang: SCI, Nanyang Technological University, 31 Nanyang Link, Singapore, 637718, Singapore
Samantha K. Hastings: SLIS, University of North Texas, ISB 217. P.O. Box 311068, Denton, Texas 76203-1068, USA

Chapter 11 in Knowledge Management:Nurturing Culture, Innovation, and Technology, 2005, pp 125-136 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe primary goal of this research was to obtain understanding and valuable insight regarding the inter-organizational collaborative process. The results of this study proposed a set of stages for collaborative efforts and examining collaborative projects between museums and libraries funded by one federal agency in the United States. This research used an online questionnaire and a semi-structured telephone interview. The questionnaire investigated whether or not the proposed stages took place in collaborative projects, and the semi-structured interview requested the description of the collaborative process. The characteristics of the stages in the collaborative process were derived and conceptualized from the literature review. There were eight different stages: networking, definition, execution, relationship stage, partner's evaluation stage, common evaluation stage, conflict, 'redefinition of conditions' stage, and the end of collaboration.

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Discovery; KM Tools and Technologies; Communication and Organization Culture (search for similar items in EconPapers)
Date: 2005
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