LISTSERV AS BOUNDARY OBJECT: IMPLICATIONS FOR PERSONAL INFORMATION MANAGEMENT AND ORGANIZATIONAL LEARNING

Deborah Barreau
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Deborah Barreau: School of Information and Library Science, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599-3360, USA

Chapter 32 in Knowledge Management:Nurturing Culture, Innovation, and Technology, 2005, pp 377-388 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractOrganizations supply a context for work that is evident in the organizational structure, tasks, roles, and language. Members can communicate efficiently because the context is shared, but sharing new knowledge and communicating with other organizations may be less efficient because contextual information must be supplied. Boundary objects can facilitate interorganizational communication and learning because they contain information in a form that has meaning in multiple environments, yet are adaptable to specific contexts. This paper examines the question of how listservs can serve as organizational boundary objects.

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Discovery; KM Tools and Technologies; Communication and Organization Culture (search for similar items in EconPapers)
Date: 2005
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