TO INTEGRATE EMPLOYEES INDIVIDUAL KNOWLEDGE PROCESSES WITH THE ORGANISATIONS LEARNING PROCESS: CONSTRUCTION OF 'THE AFFECT BASED LEARNING MATRIX'

Theresia Olsson Neve
Additional contact information
Theresia Olsson Neve: The Department of Computer and Systems Science, Royal Institute of Technology/Stockholm University, Forum 100, S-164 40 KISTA, Sweden

Chapter 33 in Knowledge Management:Nurturing Culture, Innovation, and Technology, 2005, pp 389-398 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThis paper tries to front a commonly expressed criticism towards research in organisational learning: "organisational learning does not provide 'useful' knowledge for practitioners." Activities related to organisational learning are many times accused for being performed and managed on a managerial level and thereby too theoretical and abstract. To not understand how the individual process and acquire knowledge has a negative effect upon organisations since all organisations are becoming more knowledge intensive across the service, industrial and governmental sectors. A more personalised view of knowledge is required, and we suggest instead to deliberately emanating from the individual and his or her behavioural conditions in order to influence and affect the organisation. With this perspective, individuals' actions are paid attention to earlier in the learning process. 'The Affect Based Learning Matrix' has been constructed in order to promote processes for continuous learning within organisations when taking employees automatic thoughts and emotional aspects into consideration. This is assumed to improve the organisational learning process since vague wordings and unspoken negative emotions make people passive in finding new solutions. Seven in-depth interviews have been made with people deeply involved in or responsible for learning and knowledge management activities in order to receive feedback upon the idea of introducing a cognitive approach into the organisational learning field.

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Discovery; KM Tools and Technologies; Communication and Organization Culture (search for similar items in EconPapers)
Date: 2005
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9789812701527_0033 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9789812701527_0033 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9789812701527_0033

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().