PREDICTING KNOWLEDGE SHARING ON KNOWLEDGE MANAGEMENT SYSTEMS
Scott Krebs and
Prashant Bordia
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Scott Krebs: School of Psychology, University of Queensland, Brisbane, QLD 4072, , Australia
Prashant Bordia: School of Psychology, University of Queensland, Brisbane, QLD 4072, , Australia
Chapter 15 in People, Knowledge and Technology:What Have We Learnt So Far?, 2004, pp 152-162 from World Scientific Publishing Co. Pte. Ltd.
Abstract:
AbstractKnowledge management systems (KMS) enable the codification and transfer of individual and organizational knowledge across a firm. Used effectively, KMS can promote organizational learning and thus develop a firm’s competitive advantage. However, many KMS implementations have been unsuccessful, as important contextual factors of knowledge and its management is neglected in both research and practice. The purpose of this paper is to stimulate KMS research by proposing a theoretical model, which aims to predict knowledge sharing on to electronic databases. As knowledge sharing largely relies on employees’ willingness to share, we theorize that social and organizational influences will be critical factors in employees’ intention to contribute to databases. Practical implications of the model are discussed.
Keywords: Knowledge Management; Innovation; Communities; Collaboration; Knowledge Sharing; Culture; Knowledge Creation; Knowledge Management Strategies; Knowledge Discovery (search for similar items in EconPapers)
Date: 2004
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