MANAGEMENT OF SYSTEMS: Global Management Paradigm

Milan Zeleny
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Milan Zeleny: Fordham University, USA

Chapter 2 in Human Systems Management:Integrating Knowledge, Management and Systems, 2005, pp 79-158 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:Managing in the Global Era: GMPBusiness Process Reengineering (BPR)What is BPR?Reengineering as ReintegrationContinuous ImprovementThe "10-90 Rule"The Process of BPRReengineering and StrategyCustomer Integration (IPM)Roots of IPMRole of FeedbackThe Role of KnowledgeProsumerSummary of IPMProcess OwnershipPlanning and Strategy FormationMass CustomizationCustomizing Value ChainNew RealitiesCustomer-Triggered ProductionExamples of MCDiscarding the Old, Learning the NewKnowledge Beyond InformationElimination of TradeoffsMultiple Objectives and TradeoflsTradeoffs GraphicsNumerical TradeofsOptimal Portfolio of ResourcesIntracompany Markets and Amoeba SystemsBiotic Amoeba AnalogyBusiness KineticsForecasting and ForesightDecline of ForecastingReframing Strategy and KnowledgeSelf-Service and Do-It-YourselfKey ConceptsEvolution of Sectors of EmploymentTowards Self-serviceWork and LeisureTelepresence and TeleworkWhat is Telework?Applications of TeleworkTechnical ChallengesThe Next Best Thing to Being ThereMBA Global EducationMBA and the Schools of BusinessNeed for IntegrationWhat is the Global E-MBA?Mass-Customized MBAFacultyOnline Course ExchangeSuppliersStudentsSupport Net

Date: 2005
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