A FRAMEWORK FOR CORPORATE CRISIS MANAGEMENT: APPLICATION TO SMES IN AUSTRALIA

M. Aba-Bulgu and Sardar M. N. Islam
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M. Aba-Bulgu: Centre for Strategic Economic Studies, Victoria University, Australia and MSM Loss Management — Southern, 18–22 Thomson Street, South Melbourne, Vic. 3205, Australia
Sardar M. N. Islam: Centre for Strategic Economic Studies, Victoria University, City Flinders Campus, PO Box 14428, Melbourne, Vic. 8001, Australia

Chapter 9 in Advances in Doctoral Research in Management, 2006, pp 199-210 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThere are numerous theoretical and empirical models that have been applied in relation to corporate crisis management strategies and practice. However, the application of these models and techniques to small and medium sized business organisations (SMEs) in Australia is not well known. Qualitative and quantitative data were collected from a sample of small to medium companies in Australia that experienced business interruption as a direct result of damage to their physical assets. The result of the analysis shows that these companies passed through different stages of crisis that require different levels of financial and strategic management skills and techniques. In this research a general framework for crisis management is developed based on a multidisciplinary and systems approach. This study therefore makes some significant contributions for a systematic study of financial activities of business organisations in financial crisis mode, and the development of the path that should be followed in a dynamic environment.

Keywords: Doctoral; Research; Management Methodology; Data; Analysis; Paradigm; Modeling; International (search for similar items in EconPapers)
Date: 2006
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