KNOWLEDGE MANAGEMENT TECHNIQUES FOR KNOW-HOW TRANSFER SYSTEMS DESIGN: THE CASE OF AN OIL COMPANY

Djilali Benmahamed and Jean-Louis Ermine
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Djilali Benmahamed: Telecommunication National Institute - Information Systems Department, 9, Rue C. Fourier 91011 Evry, France
Jean-Louis Ermine: Telecommunication National Institute - Information Systems Department, 9, Rue C. Fourier 91011 Evry, France

Chapter 2 in Creating Collaborative Advantage Through Knowledge and Innovation, 2007, pp 15-33 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionThe MethodStrategic AnalysisStrategy MappingImpact of Sonatrach Strategy on the PED DepartmentThe PED, a Significant Reservoir of Strategic Know-howStrategic Competences for PEDProfessional Knowledge AnalysisKnowledge Mapping and Criticality AnalysisThe ResultsStrategic AlignmentCapitalization of Tacit Know-howDesigning Transfer DevicesConclusionReferences

Keywords: Collaboration Innovation; Knowledge Creation; Relationship; Social Networks; Knowledge Discovery; Knowledge Organization (search for similar items in EconPapers)
Date: 2007
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