HUMAN INTERVENTION IN CROSS-ORGANIZATIONAL PROCESS DEVELOPMENT

Stefan Oppl and Peter Peherstorfer
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Stefan Oppl: Department of Business Information Systems, University of Linz, Freistädterstraße 315, A-4040 Linz, Austria
Peter Peherstorfer: Department of Business Information Systems, University of Linz, Freistädterstraße 315, A-4040 Linz, Austria

Chapter 27 in Knowledge Management:Innovation, Technology and Cultures, 2007, pp 317-326 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractWe discuss the problems associated with the feasibility of fully automated systems in the domain of cross-organizational workflow development and present the outcomes of the CrossWork project in terms of necessity of human intervention in inter-organizational workflow formation. The points of intervention are shown and justified in detail along two use cases.

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Discovery; KM Tools and Technologies; Communication and Organization Culture (search for similar items in EconPapers)
Date: 2007
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