DOES THE STANDARDIZATION OF BUSINESS PROCESSES IMPROVE MANAGEMENT?: THE CASE OF ENTERPRISE RESOURCE PLANNING SYSTEMS

Tawhid Chtioui
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Tawhid Chtioui: Reims Management School and DRM-CREFIGE, Université Paris Dauphine 59, rue Pierre Taittinger — BP 302- 51061 Reims Cedex, France

Chapter 24 in Risk Management and Value:Valuation and Asset Pricing, 2008, pp 601-614 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractEnterprise Resource Planning (ERP) systems have currently become tools that enable organizations to standardize business processes. They offer rich functionalities based on best practices. The purpose of this chapter is to study the impact of this standardization on organizations with reference to the different theoretical hypotheses linked to the relation Information Technology / organizational change and according to four firm's cases (Airports of Paris, Pechiney, France Telecom and L'oréal).

Keywords: Risk; Value; Management; Derivatives (search for similar items in EconPapers)
Date: 2008
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