Why don't corporations make better use of CI?

Chris Hall and Babette Bensoussan
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Chris Hall: Macquarie Graduate School of Management, Australia
Babette Bensoussan: The Mindshifts Group, Australia

Chapter 6 in Staying Ahead of the Competition:How Firms Really Manage Their Competitive Intelligence and Knowledge; Evidence from a Decade of Rapid Change, 2007, pp 127-142 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:Summary of main pointsThe intelligent puzzleWhy has the pattern of the intelligent puzzle changed little since 1996?Why don't managers make better use of CI?CI capability and the effect of ignorance, trust and dissonanceThe role of ignorance in inhibiting CI effectivenessThe role of trust in inhibiting CI effectivenessThe role of competitive dissonance in inhibiting CI effectivenessThe overall effect of the intelligent puzzle on CI capabilityWhat can be done to encourage more effective use of CI ?Addressing ignoranceAddressing lack of trustAddressing competitive dissonanceThe implications for senior managers

Keywords: Competition; Decisions (search for similar items in EconPapers)
Date: 2007
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