CONTRIBUTION

D. Clayden

Chapter 26 in Monitoring, Evaluating, Planning Health Services, 1999, pp 263-264 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Abstract1. Professor Zanetti said that OR is not well known in Italy: that it was regarded as a “closed circle”, and that it was difficult to convince clinical clients of the benefits they might gain from using OR. This is a European wide experience - that change is difficult. Communication and open minds are the basis of these ORAHS meetings, as we believe that no change is possible without engaging minds in the presence of evidence. Unfortunately, stereotypes of the scientist in the white coat, with a computer under their arm, speaking in specialist terms endure, and remain valid in some individual cases. This description might apply to a doctor as much to an operations researcher! The essential issue is that these weird people need to share their knowledge and their information for managed beneficial change to occur. OR provides some tools and some skills to enable multidisciplinary groups of health services professionals work together. The “closed circles” need to open for us all to benefit…

Keywords: Healthcare; Management; Quality; Planning; Emergency Services; Evaluation; Hospital Systems; Monitoring (search for similar items in EconPapers)
Date: 1999
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