FINANCIAL PERFORMANCE AND ENTERPRISE RESOURCE PLANNING IMPLEMENTATION: A STUDY OF MANUFACTURERS IN TAIWAN

Chien-Wen Shen
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Chien-Wen Shen: Department of Logistics Management, National Kaohsiung First University of Science and Technology No. 2, Jhuoyue Rd., Kaohsiung City, 811, Taiwan

Chapter 15 in Challenges in Information Technology Management, 2008, pp 99-105 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractEven though Enterprise Resource Planning (ERP) systems are increasingly implemented in today's business environment, results of ERP investments remain debatable. This study would like to investigate the financial impacts of ERP systems for the manufacturing sector in Taiwan. Findings demonstrate that most of performance indexes show no significant differences after ERP installation. Only two indexes such as “Inventory Turnover” and “Average Number Days Inventory in Stock” show significant improvement after 2 or 3 year ERP implementation. Other indexes such as “Return on Equity” and “Return on Assets” even have worse performance than before. This outcome implies that ERP systems have not shown significant benefits with respect to financial performance under our short-term observations. It may take longer period to see real financial advantages like the ERP vendors claimed.

Keywords: Information Technology; Knowledge Management; Computing (search for similar items in EconPapers)
Date: 2008
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