The Use of Information Technology in Small Industrial Companies in Latin America — The Case of the Interior of São Paulo, Brazil

Otávio José de Oliveira and Guilherme Fontana
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Otávio José de Oliveira: Department of Production Engineering, São Paulo State University, UNESP, Av. Eng. Luiz Edmundo Carrijo Coube, n. 14-01, Bauru, SP, 17033-360, Brazil
Guilherme Fontana: Department of Production Engineering, São Paulo State University, UNESP, Av. Eng. Luiz Edmundo Carrijo Coube, n. 14-01, Bauru, SP, 17033-360, Brazil

Chapter 22 in Handbook on Business Information Systems, 2010, pp 539-563 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThis chapter presents the results and a brief analysis of the results of a survey conducted by members of the Department of Production Engineering at São Paulo State University (UNESP). The survey analyzed the use and degree of satisfaction with computer resources in small companies in the Bauru region, São Paulo, Brazil. Sixty-eight organizations registered at the Center of Industries of the State of São Paulo (Bauru regional office) were surveyed by means of a questionnaire sent out by e-mail. The main focus of the study was in the production and supplies planning and control areas. Analysis of the data and business owner reports revealed the urgent need to develop low-cost computer programs, especially developed for management activities in small companies, providing increased competitive capacity.

Keywords: Information Systems; Systemization; Business Process Development; Health Care; Industrial Management; Data Management; Semantic Web Services; Knowledge Management; Risk Management (search for similar items in EconPapers)
Date: 2010
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