Tools for the Decision-Making Process in the Management Information System of the Organization

Carmen de Pablos Heredero and Mónica de Pablos Heredero
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Carmen de Pablos Heredero: Business Administration Department, Rey Juan Carlos University, Social Sciences Faculty, Paseo de los Artilleros, s/n 28032 Madrid, Spain
Mónica de Pablos Heredero: Business Administration Department, Rey Juan Carlos University, Social Sciences Faculty, Paseo de los Artilleros, s/n 28032 Madrid, Spain

Chapter 32 in Handbook on Business Information Systems, 2010, pp 765-789 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe information-based economy has promoted a greater competition among firms. Information and communication technologies have become one of the major factors influencing the decision-making process in firms operating in a global context. A series of information and communication technologies can assist with different types and levels of the decision-making process in organizations. The types of decisions facing businesses vary considerably. The main objective of the chapter is to describe how different types of information and communication technologies can be applied to improve the decision-making process in the area of management information systems in organizations. We are going to offer examples by applying a case study methodology in firms using the above-mentioned information and communication technologies.

Keywords: Information Systems; Systemization; Business Process Development; Health Care; Industrial Management; Data Management; Semantic Web Services; Knowledge Management; Risk Management (search for similar items in EconPapers)
Date: 2010
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