An Application of the Most Effective KPI in Business Management — Development and Application of KPI Pool

Kenji Hirayama and Yoshiyuki Nagasaka

Chapter 3 in Holistic Business Process Management:Theory and Practice, 2017, pp 37-55 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:IntroductionIssues in Performing the Method of KPI ApplicationMethod to Support Application of the Most Effective KPI by the Development of a KPI PoolBusiness Process Re-Engineering by KPI PoolSummaryReferences

Keywords: Business Process Management; Business Process Innovation; BPM Practices; BPM for SMEs (search for similar items in EconPapers)
JEL-codes: M10 (search for similar items in EconPapers)
Date: 2017
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