Operations
Douglas Kinnis Macbeth
Chapter 2 in Supply Ecosystems:Interconnected, Interdependent and Cooperative Operations, Supply and Contract Management, 2018, pp 69-94 from World Scientific Publishing Co. Pte. Ltd.
Abstract:
The following sections are included:DesignPackagingQuality and Cost InfluenceModularisationPlatformsCost and Reputation RiskTracking CustomersQualityQuality and designThe voice of the customerStandardsService qualityOperations ManagementManaging resourcesRole of inventoryRole of information systems in operationsPerformance metricsLean
Keywords: Operations; Supply Management; Contract Management; Competitive Advantage (search for similar items in EconPapers)
JEL-codes: F23 (search for similar items in EconPapers)
Date: 2018
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